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THE MOST COMMON QUESTIONS
Do you offer international shipping?Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping. Please note that additional shipping fees may apply and delivery times may be delayed for international orders.
What if I receive a defective or incorrect item?If you receive a defective or incorrect item, please visit our Contact page on our website to notify our customer support team. We will guide you through the return process, and upon receiving the item, we will either refund your payment or send you a replacement, depending on your preference.
What is your return/exchange policy?We have a flexible return/exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within 30 days of receiving the item. The product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase. Please refer to our Shipping & Returns page on our website for detailed instructions
What payment methods do you accept?We offer a secure and convenient payment process through our website. We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Our payment gateway uses industry-standard SSL encryption to protect your sensitive information, ensuring that your payment details are kept safe and confidential
How long will it take to receive my order?The delivery time depends on your location and the shipping method chosen. Typically, domestic orders arrive within 3-7 business days, while international orders may take 7-14 business days. Please note that these are estimated delivery times and may vary.
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